Handing keys back, or getting them? This visit follows the checklists letting agents actually use, so deposits come back and move-ins feel fresh.
Send us the agency checklist in the notes and the crew will work to it line by line.
No — most customers leave a key or a door code in the booking notes. Crews are background-checked and insured, and you get a message when they arrive and when they finish.
Yes, everything: equipment, cloths and eco-friendly products. If you prefer a specific product used (or avoided), add it to the notes and the crew will follow it.
Base rate for the service plus a per-room rate, plus any add-ons you pick. The calculator on the pricing page and the chat assistant both use exactly this formula — no surprises on the day.
Free up to 24 hours before the visit, from the link in your confirmation email. Under 24 hours there is a $25 late-change fee, because the crew slot is already reserved for you.
Downtown, Northside, Riverview, Lakewood, Brookfield and Maple Heights, plus anywhere within about 10 miles. Not sure? Ask the chat assistant with your postcode.
All questions · or ask the assistant — open chat