Cleaners first, software second
Auralis started as one crew and a shared calendar. The crews grew; the calendar became an automation. What never changed: a clean you can inspect and a promise you can hold us to.
Why the AI, honestly
Not to replace people — to stop losing requests. Every inquiry used to live in three inboxes; now one system logs it, prices it from the rate card, books it into the crew calendar and reminds everyone. The humans clean, judge edge cases and answer the odd questions.
The numbers we run on
Six neighbourhoods, four crews, Monday to Saturday. 97% on-time arrivals this quarter, and a 48-hour re-clean guarantee that gets used less than once a month — which is exactly how we like it.
What we will not do
No invented reviews, no bait pricing, no “confirmed” that is not in the calendar. If the assistant does not know something, it says so and hands you to a person — the same rule the whole company runs on.
Simple promises, kept every visit
Vetted, insured crews
Background-checked professionals with their own supplies and eco-friendly products — the same faces on repeat visits wherever possible.
Reschedule without a phone call
Plans change. Move or cancel any visit free up to 24 hours ahead, straight from your confirmation email.
48-hour re-clean guarantee
If a spot was missed, tell us within 48 hours and a crew comes back to make it right — free, no forms, no debate.
Your next clean is one chat away
Ask the assistant for a price, pick a slot that suits you, and come home to a spotless place — the booking takes less time than reading this page did.