Everything people ask us
The assistant answers from this exact list — update it in WordPress and the chatbot knows within a click.
No — most customers leave a key or a door code in the booking notes. Crews are background-checked and insured, and you get a message when they arrive and when they finish.
Yes, everything: equipment, cloths and eco-friendly products. If you prefer a specific product used (or avoided), add it to the notes and the crew will follow it.
Base rate for the service plus a per-room rate, plus any add-ons you pick. The calculator on the pricing page and the chat assistant both use exactly this formula — no surprises on the day.
Free up to 24 hours before the visit, from the link in your confirmation email. Under 24 hours there is a $25 late-change fee, because the crew slot is already reserved for you.
Downtown, Northside, Riverview, Lakewood, Brookfield and Maple Heights, plus anywhere within about 10 miles. Not sure? Ask the chat assistant with your postcode.
Fully — public liability insurance covers every visit, and every crew member is background-checked before their first job.
Tell us within 48 hours and a crew comes back to re-do the missed areas free. No forms, no debate — it is the guarantee the whole company runs on.
Saturdays yes — same slots as weekdays. Sundays the crews rest, so the calendar will not offer them.
Not covered? Ask the assistant or contact us.
Your next clean is one chat away
Ask the assistant for a price, pick a slot that suits you, and come home to a spotless place — the booking takes less time than reading this page did.